1. Information We Collect

a. Information You Provide Us

Account Registration: When you register on Access, we collect your name, email address, phone number, and any additional information you choose to provide.
Transactions: We record details about your purchases and sales made within the platform, including information related to payments and shipments.
Comments and Communications: We collect the information you provide when leaving comments on the website or app, as well as when communicating with us directly.

b. Information Collected Automatically

Usage Data: We collect information about how you interact with the platform, such as your IP address, browser type, pages visited, and the time you spend using Access.
Cookies and Similar Technologies: We use cookies to improve your experience, save your preferences, and track activity within the platform. You can find more details about this in our “Cookies” section.
Device Information: We may collect information about the device you use to access Access, such as the device model, operating system, and unique device identifier.

c. Third-Party Information
We may receive information about you from third parties, such as authentication services and social networks, when you link those accounts to your profile on Access.

2. Use of Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Process transactions and manage your account.
• Communicate with you, respond to your inquiries, and provide customer support.
• Personalize your experience on Access by displaying relevant content and ads.
• Improve the security of our platform and prevent fraud.
• Comply with our legal and regulatory obligations.

3. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

Service Providers: We may share your information with third parties who provide us with services, such as payment processing, data analysis, and customer support. These providers are bound by strict confidentiality agreements and will only use your information as necessary to provide their services.
Legal Compliance: We may disclose your information if required by law or to respond to valid legal processes, such as court orders or subpoenas.
Protection of Rights: We may share your information to protect our rights, privacy, safety, or property, as well as those of our users or the public in general.

4. Data Retention

We retain your personal information for as long as necessary for the purposes described in this policy or as required by law. Data related to transactions, account records, and communications will be maintained while you have an active account on Access.

5. Your Data Rights

You have the right to:

• Access Your Information: Request a copy of the personal data we hold about you.
• Rectification: Request the correction of any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, unless we are required to retain it for legal reasons.
• Data Portability: Request that we provide your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us using the contact details provided at the end of this policy.

6. Information Security

We take reasonable measures to protect your personal information against loss, theft, misuse, and unauthorized access. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.

7. Use of Cookies

a. What Are Cookies
Cookies are small text files stored on your device when you visit a website. We use cookies to improve your experience, save your preferences, and analyze traffic on the platform.

b. Types of Cookies We Use

• • Essential Cookies: These are necessary for the platform’s operation. Without these cookies, we cannot provide the services you have requested.
  • Performance Cookies: These allow us to measure and improve the performance of our website by counting visits and traffic sources.
  • Functionality Cookies: These enable the website to remember your choices and provide enhanced, personalized features.
  • Advertising Cookies: These are used to customize the advertising you see on our platform and other websites.

c. Managing Cookies
You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

8. Embedded Content from Other Websites

Articles on our platform may include embedded content (e.g., videos, images, articles). This content behaves in the same way as if you had visited the other website, which could allow those sites to collect data about you, use cookies, and implement additional tracking.

9. International Transfers

Your personal information may be transferred and stored on servers located outside your country of residence. By using our services, you agree to the transfer of your information to these countries, which may have different data protection laws than your own.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post any changes on this page and update the effective date. We recommend reviewing this policy regularly to stay informed of any changes.

11. Contact

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, you can contact us through the following channels:

Email: info@accessservices.tech
Mailing Address: Cristóbal Colón 352 – Office 426, La Serena, Chile.